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Help & Support

Here when you need us—every step of the way.

Getting Started

New to Property Novel? No problem! Our intuitive guides help you set up your profile, list properties, and begin managing or exploring listings in minutes. Whether you're a landlord, agent, tenant, or handyman, we’ll walk you through the process with ease.

Frequently Asked Questions

Have a question? Browse our comprehensive FAQ section for quick answers on account setup, listings, payments, and more. We’ve compiled solutions for the most common queries to save you time and keep you informed.

Live Chat & Email Support

Our friendly support team is just a message away. Use our live chat to get real-time help, or reach us via support@propertynovel.com for detailed inquiries. We’re committed to timely, thoughtful responses.

Resource Center

Dive deeper into features with our guides, tutorials, and video walk-throughs. Whether you're setting up auto-notifications or advertising a property, our resource center gives you the confidence to make the most of Property Novel.

Frequently Asked Questions

Go to the Rentals section and click "Post" to start listing.

Click "Message" on any handyman profile to connect instantly.

Yes! Our dashboard supports multi-property management with features like separate ledgers and notifications for each unit.

Landlords can link their bank accounts to securely receive payments directly through the platform.

Basic listings are free. Premium listings with featured placements may incur a small promotional fee.

Yes, interested tenants can request viewings directly from the listing page. The property owner will then confirm availability.

Go to the HandyMan section and click "Join as a Pro." Fill out your profile and verification details to get started.

The platform sends automated reminders, and your landlord may follow up. Timely payments are important to maintain access and avoid late fees.

Yes. After a service is completed, users can leave ratings and reviews to help others choose trustworthy professionals.

Simply go to your profile settings and update your contact or payment details as needed. Changes are effective immediately.